Security and Safety
New types of scams continue to emerge in which fraudsters lure you into providing confidential info – often via email, SMS, phone call, malware or remote access. Anyone can be a target. Ultimately, it’s up to you to stay informed about scams, and think twice before sharing your personal details online or over the phone
To ensure a secure link every time you perform an online transaction, our online banking system is uniquely encrypted.
We regularly check our online banking security systems to ensure maximum security, keeping you informed and your data and info safe and secure.
How to bank safely online
- Make sure your devices always have the latest browser and security software
- Never use public computers or devices to do your online banking
- Log out of your banking profile as soon as you’ve completed your transaction
- Always type our URL into your browser
- Make sure the URL begins with ‘https’ and not ‘http’
- Never share your personal or account information via email, SMS or telephone
- Never access our online banking service via a link or attachment
- Keep your PINs and passwords strong and safe
Fraudsters may try to steal your purse or wallet, or your mail, to access personal info, like your ID or passport number, driver’s licence, payslip, municipal bills or bank statements.
They will try to use this info to assume your identity and open bank or retail accounts, loans or insurance policies in your name.
How to prevent ID theft
- Store personal and financial documents away safely
- Destroy or shred any confidential papers before throwing them away
- Don’t carry unnecessary information in your wallet or purse
- Create strong bank passwords and PINs
- Be aware when sharing, or using personal info or your accounts
- Never share any personal or baking info via email, SMS or telephone
- If your purse or wallet is lost or stolen, stop all your accounts immediately and alert the police